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FREQUENTLY ASKED QUESTIONS

The Answers You Need

CAN I PROVIDE MY OWN JACKET?

I would love you to find a jacket that suits your theme and fits you perfectly - I can then personalise and send back to you well in advance of your special day

HOW LONG DOES IT TAKE?

I would like to have you booked in asap to avoid any disappointment.  I will then ask, if you are providing your own jacket, please send to me 8 weeks before your special day so I can have it back with you well in advance

HOW DO I CHOOSE MY DESIGN?

We will have consultation via email, message or you can even call me.  Don't worry if you're not sure or don't have any ideas. You will have the opportunity to send me photos of your theme or colour scheme and I will do some mock up designs for you to coose from.

HOW DO I SEND YOU MY JACKET?

I would ask that you send them fully tracked and signed for.  I cannot be responsible for any loss.

DOES THE PAINT WEAR OFF?

Like your jacket, there will be signs of wear and tear over time.  Especially with leather, this adds to the character of the piece.  I use professional Leather paint which has a base and top coat to keep it as protected as possible.  I can provide touch-ups if necessary

CAN I WASH THE PERSONALISED DENIM JACKET?

Yes!  I would suggest washing them on 30 degrees inside out.  I use acrylic fabric paint which is set to the fabric using heat.  it should be as long lasting as the jacket.

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STORE POLICY

Returns

We founded Best Day Ever with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. 

Everything is bespoke so unfortunately I cannot offer returns.  However, I will ensure I go through a consultation with you before I start to ensure you are 100% happy